We had Paradise install a Sabal Palm in January for which we paid $300. They told us it's guaranteed for a year.
It's now the middle of May and we see no green. I've called 3 times, visited twice and each time they tell me someone will come out to check the tree but no one shows up. I did get a call from the owner about 1 month ago saying he would come out but again, no one came out.
My neighbor purchased many plants from them and had the same problem. This company gives VERY POOR CUSTOMER SERVICE.
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: Let the company propose a solution.
Did a good job installing the tree.
I didn't like:
Do not respond to problems.